Terms and Conditions

Last updated: July 27, 2026

These Terms and Conditions apply to dorianvarovic.com and to the coaching, consulting, educational programs, digital materials, and related services offered under the name Dorian Varović, including Research Fundamentals.

The website and services are operated by:

Trainology, obrt za poslovne usluge, vl. Dorian Varović
42250 Lepoglava
Croatia
Registered in the Croatian Register of Trades
Email: dorian@dorianvarovic.com

Trainology is the business providing the services and the party with which you enter into a contract when you make a purchase.

In these Terms, “we,” “us,” and “our” refer to Trainology.

1. Application of these Terms

These Terms apply to:

  • educational programs and mentorships;
  • coaching and consulting;
  • live and recorded sessions;
  • digital materials and resources;
  • private online communities;
  • other services that refer to these Terms at the time of purchase.

By completing a purchase and accepting these Terms at checkout, you agree to be bound by them.

You must be at least 18 years old to make a purchase.

2. Information about each service

The relevant sales or checkout page will state the main information about the service, including where applicable:

  • its subject and purpose;
  • its format and duration;
  • what is included;
  • its start date and schedule;
  • the access period;
  • technical or participation requirements;
  • the total price;
  • available payment options.

The service description, sales page, checkout information, and purchase confirmation form part of the contract.

Please review them before purchasing.

3. Orders and contract formation

An order is submitted when you complete the checkout process and confirm the payment obligation.

The contract is formed when payment is accepted and you receive a purchase confirmation.

We may decline or cancel an order where:

  • payment has not been authorized;
  • materially incorrect information has been provided;
  • the service is unavailable or has reached capacity;
  • the transaction appears fraudulent or abusive;
  • we cannot lawfully or reasonably provide the service.

If we cancel an order before providing the service, the amount paid for that order will be refunded.

You will receive a confirmation email containing the purchase details and access to the Terms applicable to the purchase.

4. Prices and payments

The total price, currency, and available payment methods are displayed on the applicable sales and checkout pages.

Any discount, promotional price, deadline, or eligibility condition will be displayed with the relevant offer.

Payments are processed through Stripe.

You must provide accurate and complete contact and billing information.

5. Installment plans

Where an installment option is offered, it is a payment arrangement for the complete purchase price of the service. It is not a cancel-at-any-time monthly membership.

The total price, number of installments, amount of each installment, and payment dates will be shown before purchase.

By selecting an installment plan, you authorize Stripe to charge the agreed installments to your selected payment method.

No payments beyond the agreed installment schedule will be charged.

After the 14-day cancellation period has expired, choosing not to attend, participate in, or continue using the service does not automatically cancel the remaining installments.

If an installment payment fails:

  • Stripe may retry the payment;
  • we may contact you and ask you to update your payment method;
  • we will give you a reasonable opportunity to resolve the failed payment;
  • access may be temporarily suspended after notice while payment remains overdue.

One failed payment attempt will not result in automatic removal. We will first attempt to contact you and resolve the matter.

6. Cancellations and refunds

Cancellation within 14 days

If you purchase online as a consumer, meaning as a natural person acting outside your business or profession, you may cancel the contract within 14 days from the date of purchase without giving a reason.

You may cancel by:

Your email should include:

  • your full name;
  • the email address used for the purchase;
  • the service purchased;
  • the purchase date or transaction reference;
  • a clear statement that you wish to cancel the contract.

It is sufficient to submit the cancellation before the 14-day period expires.

After a valid cancellation, we will refund the amount paid without undue delay and no later than 14 days after receiving the cancellation notice.

The refund will normally be made through the original payment method. Any remaining installments connected with the canceled purchase will also be stopped.

Refund requests after 14 days

After the 14-day cancellation period, purchases are normally nonrefundable where the service remains available and is being provided as described.

We may consider an exceptional request for a full or partial refund where serious circumstances outside your reasonable control prevented you from participating in most of the service.

To be considered, the request must:

  • be submitted before more than 50% of the service has been delivered;
  • include reasonable supporting evidence of the circumstances;
  • show that you made only limited use of the live sessions, recordings, materials, assignments, and private community;
  • confirm that you have not copied, shared, or distributed program content.

For Research Fundamentals, no discretionary refund request will be considered once six of the twelve scheduled live sessions have taken place.

When reviewing a request, we may consider ordinary participation records, including session attendance, assignment submissions, support correspondence, and meaningful participation in the private community.

Changing your mind, choosing not to participate, failing to make time for the service, scheduling conflicts, or missing sessions do not entitle you to a refund.

If an exceptional refund is approved, it will be either a full refund or a partial refund. The amount will depend on the circumstances and the portion of the service already provided or used.

This exceptional refund policy is discretionary and is not a money-back guarantee.

Nothing in this section limits any mandatory rights you may have where the service is not provided as agreed.

7. Changes, rescheduling, and cancellation by us

We may make reasonable changes to session dates or times, the order of topics, examples, supporting materials, or the delivery platform where necessary.

If a live session cannot take place as scheduled, it will be rescheduled. A postponed session will not reduce the total number of live sessions included in the service.

Temporary technical problems, platform outages, illness, or other circumstances may occasionally delay a session or access to a recording or resource. We will take reasonable steps to correct the issue and provide or reschedule the affected part of the service.

If we cancel the entire service before it begins and cannot provide it, we will issue a full refund.

If we permanently cannot complete the service after it has begun, we will issue a partial refund for the substantial part that will not be delivered. For a program based primarily on a fixed number of live sessions, this will normally be calculated according to the number of sessions permanently left undelivered.

8. Technical requirements and problems

You are responsible for having a suitable device, internet connection, email account, Discord account, and any software reasonably required to access the service.

Technical problems relating to your device, internet connection, accounts, software, or failure to follow the provided access instructions do not entitle you to a refund.

Temporary technical problems on our side do not entitle you to a refund where the affected session, recording, material, or access is restored, replaced, or rescheduled within a reasonable period.

9. Suspension or removal for misconduct

We may suspend or terminate a participant’s access following a serious or repeated breach of these Terms.

This includes:

  • harassment, threats, bullying, or discriminatory conduct;
  • deliberately disrupting live sessions or community discussions;
  • sharing access credentials or private invitations;
  • recording sessions without permission;
  • copying, publishing, selling, or distributing program materials;
  • piracy or other unauthorized sharing of protected content;
  • disclosing another participant’s confidential or personal information;
  • other serious unlawful or abusive conduct.

Immediate removal may occur where the breach is serious, deliberate, or creates a risk to other participants, the service, or our materials.

A participant whose access is terminated because of a serious or repeated breach is not entitled for a refund.

10. Use of program content

The website, live teaching, recordings, slides, templates, written materials, assignments, graphics, and other original resources are owned by or licensed to Trainology.

A purchase gives you a limited, personal, nonexclusive, and nontransferable right to use the relevant materials for your own noncommercial education.

You may make reasonable personal notes.

Unless we have given prior written permission, you must not:

  • share access links, passwords, or private invitations;
  • make your own recording of a live session;
  • copy or download a recording unless a download is expressly provided;
  • share, upload, publish, sell, sublicense, or distribute recordings or program materials;
  • upload, submit, or distribute recordings or program materials through social media, file-sharing services, third-party platforms, or any other public or private service;
  • provide content to someone who has not purchased or been granted access;
  • remove copyright notices, watermarks, or identifying information;
  • use the materials to create or deliver a competing course, workshop, service, or commercial product.

A serious or repeated breach may result in suspension or termination of access.

Any action taken will reflect the seriousness of the breach and will not affect rights that cannot legally be excluded.

11. Participant contributions and confidentiality

You retain ownership of assignments and other original materials you create.

You give us permission to access and use those materials only where reasonably necessary to provide the service, give feedback, administer the program, or respond to a dispute.

We will not publish your assignment, testimonial, name, image, or results for promotional purposes without separate permission.

You must not share another participant’s:

  • personal information;
  • private messages;
  • questions;
  • assignments;
  • comments;
  • professional or personal experiences

outside the relevant program without their permission.

Do not disclose confidential client information, health information, or information that identifies another person.

12. Community conduct

Participants are expected to communicate respectfully and in good faith.

You must not:

  • harass, threaten, bully, or discriminate against another person;
  • post unlawful, defamatory, or hateful material;
  • deliberately disrupt sessions or discussions;
  • impersonate another person;
  • send repeated unsolicited promotions or direct messages;
  • disclose another person’s confidential information;
  • upload content that infringes another person’s rights.

Reasoned disagreement and critical discussion are welcome. Personal attacks and serious disruption are not.

We may remove content, issue a warning, temporarily restrict access, or remove a participant following a serious or repeated breach.

Removal following a material breach does not automatically create a right to a refund, subject to mandatory consumer rights and the circumstances of the case.

13. Educational nature of the services

Our services are provided for education, coaching, and general informational purposes.

They do not constitute medical, healthcare, legal, tax, or financial advice and do not replace advice from an appropriately qualified professional.

Examples may involve exercise, nutrition, scientific research, or statistics, but they are not individual medical or healthcare recommendations.

We do not guarantee a particular academic, professional, financial, business, or personal outcome.

14. Website use

You may use the website only for lawful purposes.

You must not:

  • interfere with its operation;
  • introduce malicious code;
  • attempt unauthorized access;
  • scrape restricted content;
  • use the website fraudulently;
  • infringe our rights or another person’s rights.

The website may contain links to third-party services. We do not control those services and are not responsible for their availability, content, or privacy practices.

15. Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for fraud or any liability that cannot be excluded under mandatory consumer law.

To the extent permitted by law, we are not responsible for losses caused by:

  • inaccurate information supplied by you;
  • your device, internet connection, or third-party account;
  • the unauthorized actions of another participant;
  • use of educational information as a substitute for qualified professional advice;
  • circumstances outside our reasonable control.

Your mandatory consumer rights remain unaffected.

16. Privacy

Personal data is processed as described in our Privacy Policy.

Our use of cookies and related technologies is described in our Cookie Policy.

17. Written complaints

You may submit a written complaint:

By email: dorian@dorianvarovic.com

We will confirm receipt in writing without undue delay.

We will provide a written response within 15 days of receiving the complaint and clearly state whether we accept the complaint.

18. Changes to these Terms

We may update these Terms where our services, providers, or legal obligations change.

Updated Terms apply from the date they are published. They will not retrospectively change an existing completed purchase unless required by law or agreed with you.

The version accepted in connection with a purchase will be retained with the purchase records.

19. Applicable law

These Terms are governed by Croatian law.

If you are a consumer residing in another country, this does not remove any mandatory consumer protection that applies to you under the law of your country of residence.

20. Contact

Questions concerning these Terms may be sent to:

Email: dorian@dorianvarovic.com